New Download site Updates and Help
🕑 Added 2020-11-11 00:09:40 +0000 UTCHello everyone!
I just wanted to give everyone an update. With your help and feedback we've been able to work out a huge chunk of the technical kinks in the new system. Thank you!
If you haven't already, please give it a try. We have compiled a troubleshooting guide that covers most of the front-end issues we've run into.
https://dev.comicsgamesandthings.com/troubleshooting-downloads/
Known issues we are working on fixing:
- Download speedup for a range of browser versions
- Monthly single-click download system
- Greater compatibility with Firefox when running larger files
- Mobile support
After we get these worked out we will be concentrating on making the website more aesthetically appealing and user-friendly.
If you run into any issues with the downloads, or if the site is still not working for you, please let us know in the comments or send us a PM. If we cannot help you with your problem we will send you a google drive link.
Rest assured, we will get your files to you one way or another.
Thank you for your patience,
- Garin
Comments
Rory Terrill
Just got the chance to try out the site.. was waiting for part two honestly.. lol.. I love the new platform.. its gonna save soooooooooo much space on my drives. Perfect platform for you... hope it continues to work.
The Makers Cult
Thanks for letting us know! We'll get right on that.
Simeon Brudenell
Hey guys, new patreon member here. Not a complaint, more a bug report. But I am working my way through the welcome pack and I noticed that Legion Master Otto is showing up as only being about 10 bytes in file size. The download link worked, but according to the site I dl'd 1185072970% of the Supported file and an equally ridiculous % of the non-supported. Just an fyi. Love you're work and am so happy to be a member.
The Makers Cult
Sorry, What error message are you getting?
Grimdark Druid
I'm getting the same error message, would I be able to get a drive link?
The Makers Cult
PM sent
Csducks
Still no luck on mobile. Can you send me the drive link?
The Makers Cult
I'll PM you a link. Do you have popups blocked or are you on mobile? Those seem to be the most common issues with the files getting to 100 without appearing.
Ben Dennis
im getting to 100% on the downloads but then no file etc? can i have a link to drive?
The Makers Cult
Hi, We're working on some speed-ups but that does seem unusually slow. I'll look into it a bit and see what's going on.
The Makers Cult
Hello. It looks like you just joined. In this case you'll have to wait a little bit for Patreon's server to refresh and log your change in status. Please have another look when you have a chance and let me know what you see.
Tobias Prinz
I don't even get to have problems, since I have no items in my account: "Showing items 0 to 0 out of 0" I am using the OAuth sign-in from patreon with Chrome Version 86.0.4240.183 (Official Build) (x86_64)
Christophe Renard
I still have problems to download. 1 hour or so to download 100 MB... I preferred the drive link ^^ Hope this can be fix. I use Firefox, Chrome, Brave or Edge, exact same issue.
Jean Pinaud
I don't think it's the best download site for your work :-/
Bram Dierckx
Had the same problem with firefox. Using edge (shudder) it downloaded fine.
The Makers Cult
Hmm. I'll take another look at FF. In the meantime you might want to give chrome a try.
Pat Pecher
Just a heads up, I'm using Firefox 82.03 and when downloading the file "TL Upgrades -Ranged - Supported" I get constant crashes of the website. I get this crash around the 95% mark. Will download files individually, if the problem persists.