Thamriyell
patreon
Patreon's Payment Errors Notification
🕑 Added 2023-08-04 01:56:04 +0000 UTCHey y'all, patreon just sent me an email notifying me that they are having some weird payment issues on their end for some reason and to update y'all on this -
"An issue with a payment partner is causing a slightly higher-than-normal number of your patron payments to be declined by their banks. We've traced the increased declines back to payments system upgrades required by one of our processing partners. Patrons might see some payments declined while changes take effect.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:"
Please keep an eye on your emails and accounts in-case this issue occurs, and follow the guidelines posted here. Happy Thursday, Thamily! ♥
