Ally Kirser
patreon
IMPORTANT: having issues playing audios on patreon lately? you're not alone!
🕑 Added 2023-02-18 19:18:35 +0000 UTCMARCH 12 2023 EDIT: I HAVE FOUND THE PROBLEM!!! Patreon on Google Chrome (but only Chrome) doesn't take kindly to .wav files, but .mp3 files work fine. I upload everything in .wav so that's a little annoying ; - ; but it works so I will do that from now on.
MARCH 5 2023 EDIT: Using Google Chrome appears to be the common cause of issues at the moment. I've just sent a ticket to Patreon and hopefully they will respond soon. In the meantime, I thank you all for your patience.
something's been up on patreon lately! a few people have reported issues playing me and other creators' audios. common issues have included:
- play button displaying as a 'repeat' button
- staying stuck on the 00:00 timestamp
- receiving an error message
SOLUTIONS THAT HAVE WORKED:
1. make sure you clear your cache + cookies
2. try a different web browser -> most effective solution
3. make sure your web browser/patreon app (if you're on mobile) is updated!
4. use the mobile app -> have never run into issues on here!!
5. don't hesitate to contact me if you're having further issues.
i highly apologize for the inconvenience, and i'm working on solutions atm to figure out what to do.
Comments
Robert Cal
Happened to me on my iPhone. Just had to refresh the page over and over
